Complaints Process

What to do if you wish to make a complaint?

 

If you wish to make a complaint about an article in our newspaper, you should contact us direct. The editor can be contacted on 01405 720110 or by emailing editor@gooletimes.info

 

We will require your name, contact details and information on the article in question.

 

We always try to deal with any disputes directly and in a timely fashion.

 

Our organisation follows the Society of Editors Code of Practice. (https://www.ipso.co.uk/editors-code-of-practice/)

 

If you are unhappy with our attempts to resolve the problem, you can contact IPSO (Independent Press Standards Organisation) on https://www.ipso.co.uk/complain/ 

 

Is there a time limit?

 

It is always best to make your complaint as soon as possible, ideally within 4 months of publication.