Complaints Process

What to do if you wish to make a complaint?


If you wish to make a complaint about an article in our newspaper, you should contact us direct. The editor can be contacted on 01405 720110 or by emailing


We will require your name, contact details and information on the article in question.


We always try to deal with any disputes directly and in a timely fashion.


Our organisation follows the Society of Editors Code of Practice. (


If you are unhappy with our attempts to resolve the problem, you can contact IPSO (Independent Press Standards Organisation) on 


Is there a time limit?


It is always best to make your complaint as soon as possible, ideally within 4 months of publication.