Customer Service Representative

September 9, 2021

Customer Service Representative

Elite Office Furniture is a leading British manufacturer of office seating, desking and storage solutions. Operating successfully since 1986, we are seeking a Customer Service Representative to join our existing Customer

Services Team at our new head office in Goole, East Yorkshire.

This is a full-time permanent position. The role involves speaking to internal and external customers, processing orders and resolving queries.

The ideal candidate would have experience and knowledge of:

• Communicating with customers in a professional manner.

• Sales order processing and administration.

Experience of using an electronic database such as Pegasus 2 or 3 would be a distinct advantage.

• Resolving customer queries and warranty claims.

• Knowledge of the commercial office furniture industry would be advantageous.

Due to the nature of this role, the successful candidate will also portray the following personal

skills:

• Good written and verbal communication skills.

• A customer driven approach with the ability to take a balanced view in resolving queries.

• Ability to prioritise their workload and complete tasks to tight deadlines.

• A positive attitude to work offering flexibility, commitment and support in a changing environment including completing additional tasks and duties as

requested by management.

A competitive salary is on offer to the successful applicant, following a successful 3-month probationary period.

The closing date for applications is 24 September 2021.

Please send CV's with a covering letter to Human Resources Manager, hr@elite-furniture.co.uk

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